Refund Policy

    At Global Alliance Academy, we are committed to providing high-quality tuition services. To ensure fairness and transparency, the following refund policy applies to all enrolments:

    Fees & Payments

    • All tuition fees must be paid in advance before classes begin.

    • Fees are charged on a monthly or term basis, depending on the selected programme.

    Refunds

    • Once enrolment is confirmed and classes have started, fees are non-refundable.

    • No refunds will be issued for missed classes, holidays, illness, or personal commitments.

    Trial Sessions

    • If a trial session is offered, parents must decide on continuing tuition immediately after the trial.

    • Once regular classes commence, standard fees apply and are non-refundable.

    Centre Cancellations

    • In the unlikely event that a class is cancelled by the tuition centre, a replacement class will be provided. If a replacement is not possible, a credit may be issued at the centre’s discretion.

    Notice of Withdrawal

    • A minimum of 30 days’ written notice is required to withdraw a student from tuition.

    • Fees already paid during the notice period are non-refundable.

    Exceptional Circumstances

    • Refunds or credits may be considered in exceptional circumstances at the sole discretion of management.

    By enrolling at Global Alliance Academy, parents and students agree to this refund policy.